Tag Archives: Apology

Starbucks faces social media backlash over tepid apology for alleged racial profiling

Starbucks faces social media backlash over tepid apology for alleged racial profilingCell phone video captured a bewildered man at Starbucks this week asking Philadelphia police why they were arresting his two black friends.  Onlookers said there didn't appear to be a reason for the arrest. The men were simply sitting at the coffee shop, waiting for their business associate — the aforementioned bewildered man — to show up before placing their orders. SEE ALSO: The tech talent gap is real. Increased diversity is the solution. Now, Starbucks has confirmed that the incident was a mistake, and "are disappointed this led to an arrest." The three-sentence apology, however, is short on details or a even just a blunt admission of guilt. The company did not reply to Mashable's request for more details at the time of this publication.  We apologize to the two individuals and our customers for what took place at our Philadelphia store on Thursday. pic.twitter.com/suUsytXHks — Starbucks Coffee (@Starbucks) April 14, 2018 On April 12, a Twitter user posted a 45-second video of the arrest online, in which she commented: "All the other white ppl are wondering why it’s never happened to us when we do the same thing." @Starbucks The police were called because these men hadn’t ordered anything. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing. All the other white ppl are wondering why it’s never happened to us when we do the same thing. pic.twitter.com/0U4Pzs55Ci — Melissa DePino (@missydepino) April 12, 2018 The "same thing," specifically, is waiting for a friend or sitting at Starbucks before ordering a drink. This is obviously common in many Starbucks scenarios, as Starbucks is one of the nation's most popular meeting places.  As the company states on its website: Details are still lacking, but it appears a Starbucks employee may have called the police on the two black men who — according to Commissioner Richard Ross — didn't leave the establishment after they were refused access to the bathroom because they weren't paying customers. In the tweeted statement, Starbucks apologized to the two customers. It's unlikely such a public apology would have occurred if Starbucks wasn't directly responsibly for the arrest. It's also unlikely that Starbucks would have been forced to publicly apologize for the event had the video of the wrongful arrest not been published to social media. It became an issue they couldn't ignore.  As of 4:30 p.m. Eastern time on April 14, the Twitter video has accumulated nearly four million views and the social media conversation around it continues. How revealing that a @Starbucks employee, who works in a place where people spend hours sitting around using the wifi and tapping away on their laptops with or without coffee, gets alarmed enough to call the cops just because black men enter the space and don’t order right away. t.co/pdzXYfMc09 — Joy Reid (@JoyAnnReid) April 14, 2018 You'll notice that nowhere in this "apology" was an admission of wrongdoing. Starbucks doesn't think the employees were wrong to call the cops on those men, they're just sorry the men got arrested over it. t.co/wcE6s20lwk — EricaJoy (@EricaJoy) April 14, 2018 This is an example of saying a lot but saying nothing. Who called the cops, why did they call the cops, why were the black men targeted for minding their business. I have been to starbucks all over the country 50% of people there not doing nothing but chilling. Need better answer t.co/SdfDHSxK0C — Robert Littal (@BSO) April 14, 2018 It took Starbucks two days to issue a paragraph. — Mohamed Salih (@MohamedMOSalih) April 14, 2018 WATCH: NASA needs you to send them pictures of clouds



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Ingraham Returns To Airwaves With No Apology, And Few Advertisers

Ingraham Returns To Airwaves With No Apology, And Few Advertisers"Did you miss me?"



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New York University issues public apology for 'racially insensitive' meal served during Black History Month

New York University issues public apology for 'racially insensitive' meal served during Black History MonthNew York University has issued a public apology and fired their director of food service after students pointed out the watermelon-flavoured water and collard greens the school was serving during Black History Month were racially insensitive. College of Arts and Science sophomore Nia Harris noticed the offensive meal when she walked into Weinstein Passport Dining Hall – before alerting the deans of the school and NYU’s President Hamilton of the insensitive and “stereotypical” meal. “Not only was this racially insensitive, this was just ignorant.



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Pope Francis Offers Partial Apology To Clergy Sex Abuse Victims After Demand For 'Proof'

Pope Francis Offers Partial Apology To Clergy Sex Abuse Victims After Demand For 'Proof'Pope Francis partially apologized for last week’s brusque attack on victims of clergy sex abuse ― but he continued supporting a controversial Chilean bishop accused of protecting a pedophile priest.



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Haitians In Florida Protest Trump's 'Shithole' Comments, Demand Apology

Haitians In Florida Protest Trump's 'Shithole' Comments, Demand ApologyMembers of the Haitian community in South Florida gathered Monday to protest President Donald Trump’s comments about immigrants from “shithole” countries.



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Bannon backtracks on Trump Jr. criticism, issues indirect apology

Bannon backtracks on Trump Jr. criticism, issues indirect apology“I regret that my delay in responding to the inaccurate reporting regarding Don Jr. has diverted attention from the president’s historical accomplishments,” the ousted Trump adviser said in a statement on Sunday.



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'I Don't Expect to Be Forgiven.' Logan Paul Has Issued a Longer Apology For His Suicide Forest Video

'I Don't Expect to Be Forgiven.' Logan Paul Has Issued a Longer Apology For His Suicide Forest VideoThe YouTube star sparked outcry for posting a video showing what appeared to be a body in a Japanese forest



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Logan Paul issues second apology for posting video of a suicide victim

Logan Paul issues second apology for posting video of a suicide victimFor all of Logan Paul's apologizing — first in a written note and now in a follow-up video — he still doesn't get how apologies work. The 22-year-old YouTube star was the target of harsh criticism after he posted a video from Japan's Aokigahara forest, where hundreds of suicides occur every year. The video — which was beamed out to Paul's 15 million YouTube subscribers — featured imagery of one apparent suicide victim with their face blurred out. SEE ALSO: Facebook's suicide prevention AI just got an important upgrade The video was met by immediate blowback for its graphic images and tone. Paul's fan base tends to be mostly young people. Paul expressed remorse for sharing the video in a written apology on Monday night, and he followed it up with a Tuesday video that struck a similar tone. He says at the start of the video: "I've made a severe and continuous lapse in my judgment and I don't expect to be forgiven; I'm simply here to apologize." He devotes the rest of the 2-minute clip explaining his reaction in the Aokigahara video — "raw [and] unfiltered" — and running through a list of apology recipients, from "the internet" to "anyone who has been affected or touched by mental illness or depression or suicide."  He even spares a few words of apology for "the victim and his family," and — in one of the video's only on-target utterances — takes a brief moment to admonish those fans who have taken to defending him: "Please don't. I do not deserve to be defended." Missing from Paul's apology is making people aware of services like the National Suicide Prevention Lifeline (1-800-273-8255), which provides free and confidential around-the-clock support for people in distress and/or their loved ones. He ought to be pointing at organizations like Take This, which works to raise awareness around mental health issues and reduce the stigma that often follows them. WATCH: This domestic abuse survivor receives a new smile, for free



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Olivia Munn Tears Apart Russell Simmons' Apology Over Sexual Assault Claims

Olivia Munn Tears Apart Russell Simmons' Apology Over Sexual Assault ClaimsActress Olivia Munn isn’t ready to let Russell Simmons off the hook after the music mogul announced Thursday that he would be taking a professional hiatus following a second sexual assault claim against him.



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Al Franken Issues Another Apology: 'I Crossed A Line'

Al Franken Issues Another Apology: 'I Crossed A Line'issued a Thanksgiving day apology after two more women came forward to accuse him of inappropriate touching.



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